Hyegro-RX

Privacy Policy for Hyegro Rx

Effective Date: 16th April 2026

Last Updated: 16th April 2026

1. Introduction

Hyegro Rx ("we", "our", or "us") provides a mobile application designed for pharmaceutical organizations to manage employee attendance, field visits, and operational workflows.

This Privacy Policy explains how we collect, use, and protect user data when you use the Hyegro Rx application.

By using the app, you agree to this Privacy Policy.

2. Scope of the Application

Hyegro Rx is an enterprise application intended for use by authorized employees of registered organizations.

The app is not intended for public consumer use without employer authorization.

3. Information We Collect

3.1 Personal Information

We collect limited personal data required for employee management:

  • Name
  • Phone number
  • Email address
  • Employee ID
  • Organization details

3.2 Location Data (Sensitive Permission Disclosure)

Hyegro Rx collects precise location data (GPS and network-based) to support core business features:

Purpose of Location Collection:

  • Attendance marking (check-in/check-out)
  • Field visit verification
  • Route validation
  • Daily Call Report (DCR) accuracy

When Location is Collected:

  • During check-in and check-out
  • During active field visits
  • In the background (if enabled by the organization)

Background Location Usage (Important Disclosure):

The app may collect location data even when it is closed or not in use, strictly for:

  • Tracking ongoing field activities
  • Ensuring accurate visit verification
  • Preventing false attendance entries

User Control:

  • Location access is requested via runtime permissions
  • Users can disable location access from device settings
  • Background tracking only occurs if permission is granted

3.3 Device & Technical Information

  • Device type and model
  • OS version
  • App version
  • Device identifiers (non-sensitive)
  • Crash logs and diagnostics

3.4 Usage Data

  • Feature interactions
  • Login activity
  • Performance data

4. How We Use Information

We use collected data strictly for business and operational purposes:

  • Employee attendance management
  • Field activity tracking and validation
  • Generating reports (e.g., DCR)
  • Improving app performance
  • Providing technical support
  • Ensuring compliance with organizational policies

We do not use data for advertising purposes.

5. Data Sharing and Disclosure

We do not sell personal data.

Data may be shared only with:

5.1 Employer / Organization

Admins and managers for monitoring employee activities

5.2 Service Providers

Cloud hosting (e.g., AWS, Firebase)

Analytics tools (for performance monitoring only)

5.3 Legal Compliance

When required by law or regulatory authorities

6. Data Security

We implement appropriate technical and organizational measures:

  • HTTPS encrypted communication
  • Secure cloud storage
  • Role-based access control

Despite this, no system can guarantee absolute security.

7. Data Retention

Data is retained only as long as required for operational and legal purposes.

Retention is controlled by the organization using Hyegro Rx.

8. User Rights

Users may:

  • Request access to their data
  • Request corrections
  • Request deletion (subject to employer policies)

Requests can be made via the employer or by contacting us.

9. Permissions Used

Hyegro Rx requests the following permissions with clear purpose:

  • Location (Foreground & Background): Attendance & field tracking
  • Camera: Capture visit proof (if required)
  • Storage/Media: Upload documents or images
  • Internet: Data synchronization

10. Third-Party Services

We may use trusted third-party services such as:

  • Cloud storage providers
  • Analytics services

These services process data only on our behalf and under strict confidentiality.

11. No Sale of Data

We do not sell, rent, or trade user data to third parties.

12. Children's Privacy

This app is intended for professional use only and is not directed to individuals under 18.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a revised "Last Updated" date.

14. Contact Information

For any questions or concerns:

Email: samrat@hyegro.com

Company: Hyegro